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	<title>No Way To Make A Living &#187; Stories</title>
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	<description>is a sociological space about work, generating discussion and exchange on what work, paid or unpaid, is like in today’s world</description>
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		<title>Welcome to the Misery Line</title>
		<link>http://nowaytomakealiving.net/post/1759</link>
		<comments>http://nowaytomakealiving.net/post/1759#comments</comments>
		<pubDate>Tue, 07 Jun 2011 15:57:27 +0000</pubDate>
		<dc:creator>Mick Hutton</dc:creator>
				<category><![CDATA[Stories]]></category>
		<category><![CDATA[autobiography]]></category>
		<category><![CDATA[night]]></category>
		<category><![CDATA[transport]]></category>
		<category><![CDATA[work identity]]></category>

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		<description><![CDATA[Travelling in the last carriage on a southbound Northern Line train between East Finchley and Camden Town before the year 2000, the observant passenger might have noticed the Guard sipping tea from an enamel cup. Nowadays the guard is all but forgotten and those of you who have travelled on the Docklands Light Railway can&#8230;]]></description>
			<content:encoded><![CDATA[<p>Travelling in the last carriage on a southbound Northern Line train between East Finchley and Camden Town before the year 2000, the observant passenger might have noticed the Guard sipping tea from an enamel cup. Nowadays the guard is all but forgotten and those of you who have travelled on the Docklands Light Railway can probably guess that the drivers’ days are numbered too.</p>
<p>The guard’s function was mainly to open and close the doors at stations and give the signal to the driver (known as a Motorman) to proceed. I worked on the Northern line between 1977 and 1981, starting as a guard and qualifying as a Guard Motorman in 1980 (a Guard Motorman being the in-between stage on one’s way to becoming a full-time driver). </p>
<p>At that time the Northern line was known as the ‘misery line’, quite rightly so, as the service was plagued by staff absenteeism and frequent equipment failure. Problems were often compounded by the complicated nature of the line’s layout, especially at Camden Town where the two branches from Edgeware and High Barnet converge and then diverge to either the Charing Cross or City Branches. No modern tube line would be designed like this — have a look at the Victoria Line (opened in 1968) which has no branches or junctions and was One Man Operated (known as O.M.O in the trade) from its inception. The absence of passenger toilets on the system meant that late night boozers coming home from the pubs often used the platform ends or cross passages to relieve themselves so this added to the general fug which was counteracted (and compounded) by an evil-looking green powder which was sprinkled liberally in problem areas. Train crews also urinated in the tunnels or underground sidings and there were even a few instances of persons unknown defecating in the Tooting Broadway siding. As if that wasn’t bad enough there was found to be a section of tunnel between Golders Green and Hampstead which was lined with blue asbestos. </p>
<p>Camden Town was also one of the locations on the line where train crews would break for meals (or a P.N.R. — Physical Needs Relief) and once the service started to get out of sync the situation often arose where a crew due to come off for a meal break would find no relief crew waiting for them (either because they hadn‘t finished their meal break or because they were delayed on another train). Most of the staff had a pretty bloody-minded attitude to the job <span id="more-1759"></span>and we worked to rule all the time secure in the knowledge that the unions would protect us if the need arose. Given the above, the word ‘misery’ seems a fair adjective to use.</p>
<p>New recruits to London Transport (as it was known then) had to undergo a period of training at the White City School. There we sat in classrooms, kitted out in brand new uniforms that felt like they were manufactured from cardboard for East German border guards and learned about train equipment, signalling and emergency procedures (smoking was allowed in class!). First though, we had to watch an old black and white film called Rail Crash, presumably to give us the idea of what shouldn’t happen on a railway. In fact London Transport had one of the best safety records of any railway in the world up until the Moorgate crash in 1975. In the twenty-five years prior to that there had been one serious collision in Stratford (1953) where a train had run into the back of another in a tunnel resulting in the deaths of twelve people. </p>
<p>Once through the classroom stage, I (and my fellow newbies) were itching to get out and participate in what we had been lead to believe was a glorious undertaking with strict adherence to all aspects of rules, regs and time-keeping. (In fact, just about the only place on the whole LT network that had strict time-keeping enforced was the School). So with a head full of ominous and highly technical sounding jargon like Dead Man’s Handle, Tripcock Isolating Cock (TIC) and Drivers Brake Valve Isolating Cock (DBVIC) I reported for duty at some ungodly hour of the morning at a depot on the Central line where I was to finally get my hands on a train. </p>
<p>A guard’s job included taking over the controls of a train in an emergency and believe it or not the practice at the time was to learn to drive on a train in passenger service, despite the existence of simulators (you can try one in the London Transport Museum). On entering the cab of my appointed train the driver stepped away from the controls and told me to take over, he then gave me verbal instructions as to what to do. The chief skill involved in driving a train is in judging the braking and given that there is a trip system that prevents trains passing red signals this system of learning to drive is not as dodgy as it sounds. The passengers did get a rough ride though as a common mistake made by learners is ‘dropping the dead-man’ i.e. letting go of the Dead Man’s Handle which results in instant emergency braking and a loud noise of compressed air escaping. Some Dead Man’s Handles (I never heard the expression in the plural using Men’s) had a particularly fierce spring so were quite hard to hold down.</p>
<p>At the other end of the train the guard’s position was inside the last carriage (on some lines in the cab) and consisted of two panels, one either side of the car. Learning the guard’s job was also done on a train in passenger service and consisted of opening and closing the passenger doors, giving the signal to the driver to proceed and watching the train out of the station. Once the guard’s key had been inserted in the panel the controls would become live and enable the guard’s door to be operated independently of the rest of the train doors. The guard would open his or her door first when the last car entered the station and after checking that the train was fully in the station would then open the passenger doors by depressing two buttons simultaneously. After passengers had detrained and entrained the doors would be closed and the signal given to the driver to proceed (one ring on a bell operated by a button on the panel). As the train left the station the guard would keep an eye out for any untoward activity on the platform and close the guard’s door making sure that his or head was in the carriage before the train reached the end of the platform.</p>
<div id="attachment_1770" class="wp-caption alignleft" style="width: 224px"><a href="http://nowaytomakealiving.net/wp-content/uploads/2011/06/ENAMLE-TEA-CAN.jpg" rel="lightbox[1759]"><img src="http://nowaytomakealiving.net/wp-content/uploads/2011/06/ENAMLE-TEA-CAN-214x300.jpg" alt="" title="ENAMLE-TEA-CAN" width="214" height="300" class="size-medium wp-image-1770" /></a><p class="wp-caption-text">Tea can</p></div>
<p>Eventually a guard would be teamed up with a regular driver in one of the depots serving the line that he or she was working on. It was advisable to live near one’s depot as the first shift started at 05:19, the latest morning start time being 07:43. There were also shifts that started throughout the afternoon, a few night shifts and some ‘split’ shifts. Split shifts involved coming to work twice in one day to work in peak hours. Night shift crews ran the last trains at night, late staff trains, early staff trains and the first trains in the mornings. We also had ‘spare’ crews whose function was to be there in case of staff absenteeism. Night spare was a good shift — come to work, book on, if everybody shows up for work either bed down for the night in the mess-room or go home and come back in the morning to book off. I was lucky enough to end up crewed with a driver with whom I shared some interests and we spent many hours at night listening to jazz, reading and drinking Darjeeling tea. We were probably the only crew who had string on our tea-bags and as far as I know there was only one bloke on the whole of the Northern Line who drank coffee made in a cafetiere. Every mess-room had a hot water urn and most guards and drivers owned a white enamel tea can, the lid of which served as a cup. Other mess-room activities included playing cards, snooker at a couple of the depots, and I once saw a driver making a clock-surround from clothes-pegs.</p>
<p>There was also a lot of time to kill whilst running the service given that most of the guard’s time was spent not opening and closing doors. I read newspapers and did crosswords, eventually graduating to the Times via the Sun, Evening News or Standard, Telegraph and Guardian. I also played chess with one driver and games would start at the beginning of the shift with moves being made when we saw each other — either at the end of the line, in which case one had plenty of time for deliberation during the journey there — or at meal breaks. I am convinced that I learned more in four years of reading newspapers and doing crosswords than I had in the whole of my school career. Other times I just sat and stared at and re-read endlessly the adverts above me and even perfected the art of dozing off between stations to catch up on missed sleep. To this day I cannot sleep on a tube train without waking up every time it stops.</p>
<div id="attachment_1761" class="wp-caption alignleft" style="width: 235px"><a href="http://nowaytomakealiving.net/wp-content/uploads/2011/06/guards-panel.jpg" rel="lightbox[1759]"><img src="http://nowaytomakealiving.net/wp-content/uploads/2011/06/guards-panel-225x300.jpg" alt="" title="guard&#039;s panel" width="225" height="300" class="size-medium wp-image-1761" /></a><p class="wp-caption-text">Guard’s panel</p></div>
<p>There were quite a few ‘characters’ at my depot (East Finchley), including a guard whose nickname was ‘Killer’, so-called because he had been involved in a passenger fatality in the Kennington Loop. The Kennington Loop was a section of track south of Kennington on the Charing Cross branch where trains would run empty southbound into the loop after detraining and emerge on the northbound platform. Killer was a diminutive Asian man who spoke unintelligible English and apparently a lack of communication between him and the driver over the train intercom had had something to do with the accident. This wasn’t surprising as the intercoms on the 1938 trains were almost useless. The guard’s panel had a small speaker and microphone with button next to it, the technique for using the apparatus being to press the button and shout into the microphone. At the other end of the train the driver would hear a strangled squawk from his speaker if he was lucky and using the same procedure as the guard, would shout back. The guard meanwhile in anticipation of a reply would have his ear pressed hard against the speaker grill — the whole procedure being akin to communicating with deaf relatives at Christmas. Killer was crewed with a huge taciturn West-Indian driver, who was mainly interested in playing cards, or sometimes with a very overweight moustachioed racist who drove like a maniac and arrived at junctions minutes early. This meant that the train would be held to time by the signalman. Passengers on his trains had all the fun of the demented fairground followed by seemingly interminable tedium.</p>
<p>Only two of the train staff at my depot wore full uniform, i.e. including hat, tie and matching jacket and trousers and most didn’t bother to carry all the equipment that was required i.e. timetables, traffic circular, note-book, lost property labels etc. Nearly everyone carried a hand-lamp though, although I don’t remember ever using mine or being aware of anyone else using theirs. Drivers carried a phone which could be connected to wires in the tunnel to speak to the line controller in an emergency. On finding lost property the guard was required to attach a label to it with details of where and when found, and hand it in at a terminal station at the next convenient opportunity. I never found anything of interest except an empty suitcase (quite a big deal at the time because of the IRA activity in London), and of course umbrellas. Quite a few of the train crews had snazzy umbrellas which they had found and kept. The rest ended up at the Lost Property Office in Baker Street which was run by a man rejoicing in the nickname of ‘Mr Brolly’. When he retired he walked out of the building under an umbrella guard of honour.</p>
<p>Then there were the suicides, sometimes referred to as ‘a person under a train’ in official passenger announcements or ‘one under’ by the staff. Deep tunnel stations have a trench in the centre of the track known as the ‘Suicide Pit’ and if you fall into the pit you will survive a train passing over you (these were installed during the depression in the 1930s). Apart from the risk of being mangled by a train there is a hefty current of 640 Volts D.C running through the positive rail which in stations is always furthest from the platform. I once saw a woman who had crossed the track at East Finchley, lie down across the running rail and positive rail and electrocute herself. My chief memory of that incident is of the smell of burnt hair. We often stepped on the rails whilst walking to the depot to prepare a train for service, not that we were supposed to of course. Some drivers at my depot had had as many as three suicides and I was lucky to avoid a suicide myself when driving, as the train behind me was chosen instead. This was at Waterloo going north, where trains enter the platform at about 30 mph. It doesn’t sound fast but even with full braking it would take more than half a platform length to stop. Jumping in front of a tube train is not a guaranteed way of killing yourself, surprisingly it is only about 50% effective and often results in horrific injuries instead. There are up to 100 such incidents every year on the network — many drivers have been severely traumatised by them and unable to drive again.</p>
<p>So how does a guard on a train in service happen to have a hot cup of tea? At East Finchley going south, the driver’s cab is right next to the stairs to the mess room so after stopping and securing the train, the driver runs up the stairs with a tea can, fills it and runs back down. This takes less than a minute. The driver pours a cup of tea and stops short at the next station (Highgate), leaving the tea can at the guard’s end of the platform before pulling fully into the station. After opening the doors the guard alights and picks up the can from the platform. A cup of tea and a newspaper help to pass the time, the only other entertainment being trying to trap double-bassists and their instruments in the doors.</p>
<p>Follow this link for an account of the last 1959 Tube Stock Train to run on the Northern Line: <a href="http://www.squarewheels.org.uk/rly/1959final/">http://www.squarewheels.org.uk/rly/1959final/</a>. District Dave’s website is very good too: <a href="http://www.trainweb.org/districtdave/index.html">http://www.trainweb.org/districtdave/index.html</a>.</p>
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		<title>Working in the Family Tradition</title>
		<link>http://nowaytomakealiving.net/post/1559</link>
		<comments>http://nowaytomakealiving.net/post/1559#comments</comments>
		<pubDate>Mon, 03 Jan 2011 16:34:03 +0000</pubDate>
		<dc:creator>Dawn Lyon</dc:creator>
				<category><![CDATA[Stories]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[consumption]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[objects and materials]]></category>
		<category><![CDATA[time]]></category>
		<category><![CDATA[work identity]]></category>

		<guid isPermaLink="false">http://nowaytomakealiving.net/?p=1559</guid>
		<description><![CDATA[‘When I first came to the caffè as a child, I thought it was a fantastic place!’ Davide recounts. ‘There were sweet jars on the bar, like those ones in the cupboard now, and ice-cream just over there where that counter is…’ Forty years on, Davide is running the place. He’s the third generation of&#8230;]]></description>
			<content:encoded><![CDATA[<p>‘When I first came to the caffè as a child, I thought it was a fantastic place!’ Davide recounts. ‘There were sweet jars on the bar, like those ones in the cupboard now, and ice-cream just over there where that counter is…’</p>
<div id="attachment_1561" class="wp-caption alignleft" style="width: 310px"><a href="http://nowaytomakealiving.net/wp-content/uploads/2011/01/cafe-life-compressed.jpg" rel="lightbox[1559]"><img class="size-medium wp-image-1561" title="cafe life compressed" src="http://nowaytomakealiving.net/wp-content/uploads/2011/01/cafe-life-compressed-300x224.jpg" alt="" width="300" height="224" /></a><p class="wp-caption-text">At work</p></div>
<p>Forty years on, Davide is running the place. He’s the third generation of his family to do so. <em>The Old Coffee</em>, in the Castello area of Cagliari, Sardinia, was originally set up by his great uncle more than 100 years ago. In due course, Davide’s father took over, and then after the death of his mother, Davide gave up his studies to work alongside his father. He remarks on how it was one of those decisions that you make at the time and don’t see the way it’s shaping your life.<span id="more-1559"></span></p>
<p>‘So what’s it like to work here?’ I ask him repeatedly on my visits to the caffè, trying to fathom the combination of constraint and autonomy that mark his life. ‘<em>L’amo e l’odio</em>. I love it and hate it.’ It’s a line he uses often. It’s demanding, first, in terms of presence. Someone has to be there. It’s almost always him although occasionally he is helped by a nephew. ‘If I want to go somewhere, I can just close up,’ he says. Of course it’s true in principle but it’s difficult to follow through in practice. He always needs to be ahead of himself too, managing stock for what’s happening next week and into the future. But he also has to think of today, to be ready for the rhythms of coffee consumption, panini at lunchtime, apertivi and so on. He’s open from 9am to 9pm in the week, closing for a few hours on Saturday afternoon, then all day on Sunday. Plus he needs to be present in a different kind of way, available to listen to customers who come in for a moment of contact and perhaps some understanding. Even if he doesn’t always feel like it, he sees this as part of his role.</p>
<p><a href="http://nowaytomakealiving.net/wp-content/uploads/2011/01/objects-in-cafe.jpg" rel="lightbox[1559]"><img class="alignnone size-full wp-image-1560" title="objects in cafe" src="http://nowaytomakealiving.net/wp-content/uploads/2011/01/objects-in-cafe.jpg" alt="" width="643" height="316" /></a></p>
<p>It’s very visible to the stranger’s eye how well he takes care of the place. Some of the original furnishings are in tact and the built-in display cabinets are especially unusual. Not only are they beautiful in themselves but Davide has filled them with an extraordinary collection of objects. ‘Will you tell me something about what’s here?’ I ask, pointing to a wall of cabinets, dark wooden doors at the bottom, and glass-panelled ones at the top. ‘They are things I like,’ he explains. ‘Look, here are some sweet jars like the ones we used to have. And this, well this was my grandmother’s.’ He opens a door and takes out a cup and saucer from a coffee service. It’s complete, he points out, including small plates, a jug and sugar bowl, and is around 130 years old. I hold a cup – carefully. It’s quirky and beautiful with an uneven decorated rim that would make it impossible to drink from!</p>
<p>If some of the objects in the caffè are living connections to the past, a past which is both Davide’s personal history, memories and relationships, and the history of the caffè itself, others have come to be there more directly from the former life of the caffè: old drinks signs and trays, as well as some pictures and photographs. There is a third kind of object there too: things that Davide has ‘lived’ that he likes to see in the present. There is a set of old records (vinyl), and various collections from hobbies and interests, for instance radios and cameras. This all adds up to the caffè being a repository of other lives and other dimensions of life as well as an everyday workplace and a space of consumption.</p>
<p>‘What of the future then?’ I ask at some point. Davide’s sons are established in their own fields of study and work and there is, at the moment at least, no one in line to take the place on when the time is right. He does not know what will happen. In the meantime though, Davide has made this place his own, whilst maintaining this family tradition through his work.</p>
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		<title>A Librarian’s View</title>
		<link>http://nowaytomakealiving.net/post/1193</link>
		<comments>http://nowaytomakealiving.net/post/1193#comments</comments>
		<pubDate>Tue, 21 Sep 2010 09:53:59 +0000</pubDate>
		<dc:creator>Keith Hargreaves</dc:creator>
				<category><![CDATA[Stories]]></category>
		<category><![CDATA[autobiography]]></category>
		<category><![CDATA[career]]></category>
		<category><![CDATA[emotional labour]]></category>
		<category><![CDATA[library]]></category>
		<category><![CDATA[work identity]]></category>

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		<description><![CDATA[Working Life The Start of the Day]]></description>
			<content:encoded><![CDATA[<h3>Working Life</h3>
<p><a href="http://nowaytomakealiving.net/wp-content/uploads/2010/09/library-1.png" rel="lightbox[1193]"><img src="http://nowaytomakealiving.net/wp-content/uploads/2010/09/library-1.png" alt="" title="Working Life" width="682" height="530" class="size-full wp-image-1196" /></a></p>
<p><span id="more-1193"></span></p>
<h3>The Start of the Day</h3>
<p><a href="http://nowaytomakealiving.net/wp-content/uploads/2010/09/Library-2.png" rel="lightbox[1193]"><img src="http://nowaytomakealiving.net/wp-content/uploads/2010/09/Library-2.png" alt="" title="The Start of the Day" width="682" height="1050" class="size-full wp-image-1194" /></a></p>
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		<title>A Day’s Work at Billingsgate Fish Market</title>
		<link>http://nowaytomakealiving.net/post/579</link>
		<comments>http://nowaytomakealiving.net/post/579#comments</comments>
		<pubDate>Tue, 22 Dec 2009 13:24:08 +0000</pubDate>
		<dc:creator>Dawn Lyon</dc:creator>
				<category><![CDATA[Projects]]></category>
		<category><![CDATA[Stories]]></category>
		<category><![CDATA[body]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[ethnography]]></category>
		<category><![CDATA[fish]]></category>
		<category><![CDATA[market]]></category>
		<category><![CDATA[speed]]></category>

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		<description><![CDATA[Earlier this year, I started hanging around Billingsgate, London’s wholesale fish market. I tell the fish merchants there that I’m trying to understand the whole process, of where the fish comes from and goes to, how it gets distributed, who’s selling what, and more generally what goes on at the market. It’s part of an&#8230;]]></description>
			<content:encoded><![CDATA[<p>Earlier this year, I started hanging around Billingsgate, London’s wholesale fish market. I tell the fish merchants there that I’m trying to understand the whole process, of where the fish comes from and goes to, how it gets distributed, who’s selling what, and more generally what goes on at the market. It’s part of an ongoing project on fish, on all the work that’s involved in brining fish ‘from sea to table’. ‘Well, if you really want to understand, you should come and work for me one day!’ Roger, a long-established fish merchant at Billingsgate, challenges me. ‘OK,’ I say, ‘When can I come?’ We arrange a Saturday in November so I can see things when it’s busy, Roger insists. I start to prepare myself. ‘You’ll need waterproof boots and a body warmer,’ he instructs me – and a lot of nerve, I think.<span id="more-579"></span></p>
<div class="mceTemp">
<p>Roger Barton is a force of nature. He is variously described as the King of Billingsgate or, in the radio show he does on a Friday for XFM, the Legend of Billingsgate. On my first visit to the market, I approach someone else on the stand: ‘Are you Roger Barton?’ ‘Oh, you mean the Bastard of Billingsgate! He’ll be back in a moment. And that’s how you should address him.’ I take a chance when the man with the boater and moustache returns. He laughs and we hit if off straight away.</p></div>
<div id="attachment_584" class="wp-caption alignleft" style="width: 310px"><a href="http://nowaytomakealiving.net/wp-content/uploads/2009/12/roger-barton.jpg" rel="lightbox[579]"><img class="size-medium wp-image-584" title="roger barton" src="http://nowaytomakealiving.net/wp-content/uploads/2009/12/roger-barton-300x180.jpg" alt="Roger Barton" width="300" height="180" /></a><p class="wp-caption-text">Roger Barton</p></div>
<p>He said to call him the day before to confirm. ‘What time should I arrive?’ ‘Between 2 and 2.30.’ He means in the morning. I try to sleep at 9pm and set the alarm for just after 1am. With three layers of clothes, I arrive at the security barrier an hour later. ‘I’m going to work with Roger Barton,’ I say to the guard and we both laugh. I walk up the steps from the car park with the view of Canary Wharf behind – a very different kind of market. I go over to the stand. ‘Ali, give Dawn her coat,’ Roger says within a breath of hello. He turns to the others: ‘Tell her what we’re doing, show her, make her work!’</p>
<p>The so-called ‘new’ Billingsgate market (the site since 1982) is a covered hall with adjacent buildings for additional cold storage, as well as a shellfish boiling room and an ice-making plant! (see: <a href="http://www.billingsgate-market.org.uk/">www.billingsgate-market.org.uk</a>.) There are 54 merchants in all, selling from stands organised along three back-to-back rows lengthways with several cross-cutting paths at intervals along them, and from shops around the edges of the hall. There’s nothing but fish and seafood on sale, broadly divided into so-called ‘fresh’ or ‘wet’, exotic, frozen, plus smoked and different kinds of seafood. The floor of the market hall is green and gleaming with water that reflects everything around. There is a whole network of pipes overhead which bring water hoses to the stands. There’s a phone at each stand and plenty of mobiles. In fact, there’s a lot of talking to the world outside. And there’s a lot of moving about. Porters are everywhere, each with their number, either working directly for a stand-holder or ‘freelance’, getting work according to the demands of the day. On the first-floor there are the merchants’ offices, some directly overlooking the market, plus the Clerk and Superintendent’s office, the Fish Merchants Association, inspectors, maintenance, police and first aid, as well as the Seafood Training School which offers courses in fish cookery.</p>
<p>The first thing that’s striking as you enter the market site is the smell, not bad, just there. Even the freshest fish in such quantities smells of something. It’s as if there’s an odour from all the wetness and cold too. At this time, the place is relatively empty, although the two cafes are already doing a good business. Roger tends to set up early, and it can take a small team of people a couple of hours. By the time I’ve moved a few boxes of prawns and look up, there’s already more going on. The activity creeps up on you with cries of ‘mind your legs’, ‘… your legs!’ and the rumble of trolleys. It’s the porters’ space and it’s up to you to get out of the way. I’ve no idea what time it is most of the time I am there. At one point it is still only 4am, at another it is suddenly 7.30.</p>
<p>Everyone works very fast. I know this because I am trying to keep up with them and it’s a struggle. There are a lot of boxes of prawns, at least 7 sizes, all 2 kilos. Some have different coloured labels, sometimes the labels are the same colours but the size is different. You have to read them then put them in the right pile. I find it hard to see where the size is written and keep getting it wrong.</p>
<p>‘Give Mike a hand with the congers,’ Roger says. Yeah, right. 30 kilos a box. I can’t shift them an inch. So someone tells me to lay out the snappers. I start by trying to pick up a 3 kilo fish. By the tail with a hand around its slippery body. ‘Pick the fish up through the eyes,’ I get told. I hesitate for a moment but once I get beyond the idea of it, it’s actually quite easy. You can get a firm grasp though the sockets, the bones are hard there and can take the weight. But only two fish in, I put my bare hand – ‘did you bring gloves?’ Roger had asked like I was supposed to know – into the ice and catch my thumb on the razor sharp gills of the snapper. My coat is no longer white and pristine.</p>
<p>By the time I come back from finding a plaster, the snapper are all laid out and I’m directed to help Jo with the prawns. ‘You need a knife and a marker for this job,’ says Roger. The marker is like a chunky black Pritt stick and the knives are varied. I use the one with the smallest blade and try to imitate the others by making a cross in the plastic packaging which I then tear away. I feel moderately helpful doing this. Then Roger says to take away the rubbish, next to the cold storage area outside. It’s piled on one of the pallets with a hand-held steering device underneath. It’s simple if you know how. I don’t so just pick up an armful of rubbish. ‘Leave it to me,’ someone says immediately. I feel useless again.</p>
<p>There are two clear sections to the stand. One end is run by Billy, Roger’s right-hand man. This is where most of the large fish are – halibut, grouper (brown and spotted), all sorts of snapper, tilapia, red bream, conger eels and salmon. Plus some fish from the Indian Ocean, pomfret and other things I’m not familiar with, such as doctor fish and rabbit fish. At the other end, which faces one of the exits, there’s a big selection of other smaller fish and seafood. That’s where the squid are, and smaller farmed sea bass (10 for £12), plus sardines and all sorts of other things. The effect is of abundance. Between the two is the section with the prawns, then there’s another stretch before Roger’s ‘office’ (a space to write orders underneath the phone) and the ‘till’ (a drawer!). This is my patch for the day.</p>
<p>Everyone sells actively. ‘I want to hear you selling,’ Roger says, ‘not waiting for people to ask you things. So, what’s your pitch?’ Now I’m comfortable, I can do this. There’s a lot of cod, £3 per kilo. ‘I want to see all that gone,’ he says. Then there’s wild sea bass, £12 but I can go down to £10, I’m told. Next to that are chunks of tuna, £12, swordfish, £10, and marlin, £9, all vacuum-packed in clear plastic. In front, there are lobsters, £16. On the side, there’s a pile of razor clams, £5, and along the top, clams, £18 for a 2 kilo box, scallops (out of the shell, £18 for a 1 kilo tub, £29 for a 2 kilo one), dover sole (small, £7, and medium, £12), and packets of crabmeat, £2, and smoked salmon, £5 – but £25 in Harrods as Roger is fond of saying. I write out the prices either on the back of one of the boxes, or on a polystyrene lid as a reminder.</p>
<p>When the customers come, I talk about the eyes and where everything’s caught. I spot the middle-class people and tell them that the sea bass is wild, what a treat it is. I aim the cod at the Londoners, emphasise how it’s a bargain. The quantities are not small. I talk about how you can feed a lot of people with this fish, and realise that I’m saying that more to the tired-looking white middle-aged women and young and middle-aged black women. I emphasise sociality and play on their roles of being a host or provider. None of this is planned, this is what comes out, what I find myself doing when I’m not thinking about it. Of course it’s young and not so young men who want to flirt. Three people say they want to buy me. Yeah right, I reply flatly.</p>
<p>Lots of people seem to buy second time around, after checking out other fish and prices at other stands. A French couple buy the largest Turbot on the stall for £50. Then they come back for 2 kilos of scallops, £29. They know what they want, and don’t treat me as if I might be a source of knowledge. Others do, however. ‘What do you do with those [razor clams]?’ ‘How do you cook a sea bass?’ Now I am really in my element!<a href="http://nowaytomakealiving.net/wp-admin/#_ftn1">[1]</a> I offer recipes and wise-sounding guidelines: ‘With fish,’ I pronounce, ‘the principle is always not to do too much’, and so on. I am getting into my stride and thoroughly enjoying myself. One man remarks, ‘You’re in the wrong line of work, you should be a TV chef!’ I’ve been laughing at that ever since.</p>
<p>When I think back on the day, I have a strong image of myself swinging a cod! I’m really getting the hang of it after a while and start to be able to feel the weight. ‘This one’s heavy, more than 2 kilos,’ I say to a customer. ‘Yeah, 2.4,’ Roger states after no more than a glance at the fish I’m throwing on the scales. He knows so well through sight and hold over the years he can now bypass the weighing altogether. He’s always right.</p>
<p>I get faster at mental arithmetic quite quickly. The first time something weighs 3.2 kilos I can’t calculate the 0.2. I’m embarrassed by this but own up and Roger gives me a calculator. Then I get the hang of how they round up and down and I more confidently let myself know the price, taking a few moments to check it in my head – or with the calculator if someone is buying several items – while I’m weighing the fish. No one challenges me. In fact, more generally, people treat me like a fishmonger assuming that’s what I do, seeing the role ahead of the person. I’m quite chuffed that I can carry this off, at least to the general public. I’m not selling to other fishmongers, Roger deals with them.</p>
<p>Roger tells me to tidy up at some point as gaps start to appear in the display. ‘Presentation is everything,’ he proclaims after getting out more tuna and swordfish, ‘line those up,’ he says. I do so then repeat the process with the cod and even reach under the stand to rearrange the sea bass. Water drips down my neck. I must smell of fish all through by now. By the end of my shift, the front of my coat and legs are soaked.</p>
<p>It’s gone quiet without me seeing it coming and I’m sorry it’s nearly over. Some of the stands are back to their bare metal frames as some merchants leave as soon as the market officially shuts at 8am. In other places there are large amounts of rubbish and people hosing things down. I’m tired now and a bit frazzled. Roger asks me to count up the money in his drawer, a pile of assorted notes and handfuls of change. At around 9am he says I’ve done enough. ‘So, what are you going to give me for dinner?’ I say. That was the deal. ‘Whatever you want,’ he replies and sounds as if he means it. I end up with 2 large cuttlefish, 4 dover sole, and a kilo of scallops. This feels like a good exchange. I drive home very happy. And grateful that I don’t have to do this every day.</p>
<p> </p>
<hr size="1" /><a href="http://nowaytomakealiving.net/wp-admin/#_ftnref1">[1]</a> See recipe for Fisherman’s Cuttlefish at: <a href="http://www.independent.co.uk/life-style/food-and-drink/features/mark-hix-cooks-up-your-favourite-recipes-418693.html">http://www.independent.co.uk/life-style/food-and-drink/features/mark-hix-cooks-up-your-favourite-recipes-418693.html</a>.</p>
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		<title>The Piano Tuner</title>
		<link>http://nowaytomakealiving.net/post/490</link>
		<comments>http://nowaytomakealiving.net/post/490#comments</comments>
		<pubDate>Thu, 12 Nov 2009 18:40:37 +0000</pubDate>
		<dc:creator>Toby Peecock</dc:creator>
				<category><![CDATA[Stories]]></category>
		<category><![CDATA[autobiography]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[music]]></category>
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		<description><![CDATA[What to wear? This is a fundamental question of piano-tuning. As a piano tuner you will be in other people’s beautiful homes, walking across their white carpets, working in their immaculate living rooms or studies. They expect you to be smart, but, on occasion, you need to rummage about in the filthiest of instruments to&#8230;]]></description>
			<content:encoded><![CDATA[<p>What to wear? This is a fundamental question of piano-tuning. As a piano tuner you will be in other people’s beautiful homes, walking across their white carpets, working in their immaculate living rooms or studies. They expect you to be smart, but, on occasion, you need to rummage about in the filthiest of instruments to extract broken parts and repair them. You can either turn the dirty jobs down, take an overall, or keep a large wardrobe of smart but old clothes.<span id="more-490"></span></p>
<p>Your first appointment is at nine o’clock. (This leisurely start gives you a chance to answer emails and telephone messages from the previous evening.) As you enter the hall of an elegant townhouse, the smell of fresh coffee greets you. The good news doesn’t end there. The client has just bought a fifteen year-old Yamaha upright piano: a fine instrument in good condition. You have been highly recommended by their piano teacher so you do not have to prove yourself. Clients who have not owned instruments before will stand around the piano and watch you work. They will ask how you became a piano tuner, when pianos were invented, and how they work. This is a great opportunity to show off and a wonderful antidote to the highly skilled but somewhat lonely tuning process. So, allow plenty of time.</p>
<p>Next stop: a converted barn a few miles out of town. You have to walk past a four-wheel drive BMW and a top of the range Mercedes to reach the door. As before, a new client, but this piano that has been bought on Ebay for fifty pounds. On first inspection you reel off a well-rehearsed list of conditions and provisos: ‘When we spoke price on the phone you didn’t say there were six broken hammer shanks. Do you realise that if I repair these, the others (clearly in a fragile state) will probably break too? Because it is so far out of tune it may take a couple of sessions to get it up to pitch,’ and so on. The status of the piano tuner swiftly goes from one that is up with the GP or family accountant, right down to general dogsbody who earns money for old rope, and whose visit is an unwelcome irritation that has to be slotted in between getting children to riding lessons and shopping at Waitrose.</p>
<p>Because you did so much extra work on the Ebay piano, you eat your lunch as you drive to the local jazz venue. The band want the Steinway tuned before they rehearse in the afternoon — and for you to call back before the gig in the evening to check and tidy. You work in the half light as roadies clatter about with mike-stands and ladders, but you’ve tuned it a thousand times before and it is second nature, almost.</p>
<p>In the afternoon you visit an old client, a retired GP for whom you tune twice a year, as regular as clockwork. He is particular, and wants to discuss any tiny problem with the piano. But when you finally iron out any niggles, he is extremely appreciative and you leave feeling highly valued. Many tunings are on pianos for children learning, but amongst adult musicians, Doctors, University lecturers and school teachers seem to rank high in number.</p>
<p>You head home to telephone messages and emails. Piano tuners do not earn enough to employ secretaries and the administrative side of business stretches into the evening — an intrusion that has been eased to an extent by the mobile phone and computer. Usually, your working day ends here as you settle in for dinner with the family. But don’t forget, you must return to check the Steinway for the jazz.</p>
<p>The stage is cramped and you have to untangle the vocal mike-lead and the stage-light from the music desk before you can check the tuning. It has barely shifted. They could have managed without the extra visit, but you can always make some improvement. You spend ten minutes on the top octave. Money for old rope, you wonder? No, money for peace of mind; peace of mind for the pianist who can feel confident that the piano will not reflect badly on her playing. And for you, knowing that if the pianist is happy, you will be asked again.</p>
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		<title>Being a Navvy</title>
		<link>http://nowaytomakealiving.net/post/430</link>
		<comments>http://nowaytomakealiving.net/post/430#comments</comments>
		<pubDate>Mon, 02 Nov 2009 16:13:34 +0000</pubDate>
		<dc:creator>Mick Hutton</dc:creator>
				<category><![CDATA[Stories]]></category>
		<category><![CDATA[autobiography]]></category>
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		<guid isPermaLink="false">http://nowaytomakealiving.net/?p=430</guid>
		<description><![CDATA[It is 1973 and I am standing in Ilford Station on a Sunday afternoon where the track used to be. I’m working as a navvy and according to my payslip I am a plate-layer. We’ve been here nearly twelve hours already and the job is nowhere near finished — we need to get the new&#8230;]]></description>
			<content:encoded><![CDATA[<p><em>It is 1973 and I am standing in Ilford Station on a Sunday afternoon where the track used to be. I’m working as a navvy and according to my payslip I am a plate-layer. We’ve been here nearly twelve hours already and the job is nowhere near finished — we need to get the new track down before commencement of hostilities on Monday morning. Apart from the work itself, this job is all about smoking — Old Holborn mostly. One of our gang will have smoked two ounces of tobacco and twenty tailor-mades by the end of the shift (eighteen hours). A British Rail bloke in a suit attempts to move a pile of stones with a shovel which just bounces off them. He throws down the shovel in disgust and we look smug — use a fork, you idiot.</em></p>
<p>In the early seventies, before the advent of Human Resources, Health and Safety and union-bashing Tory governments, there was work aplenty in Essex for anyone who could present themselves at the Colchester Odeon at 7am. At that time, a bona fide existence for us hippies, school drop-outs and squatters revolved mainly around smoking dope and doing as little work as possible. The words <em>work</em> and <em>ethic</em> never appeared in the same sentence. There was a lot of labouring work around for those who could be bothered, some of it ‘casual’ or ‘off the cards’, i.e. cash and tax free. In fact if you were a bloke with long hair just about the only work you <em>could </em>get was labouring. (It was difficult to rent a flat too and I was also turned down by the Technical College for refusing to get a hair-cut.) The railway job was relatively well paid — £40 a week take home as long as you did a weekend shift. To put this in perspective: the car I bought as a result of this employment cost £15, and the insurance, £40. Driving lessons were £3.50 at the BSM and my total outlay to get a driving licence was £73.<span id="more-430"></span></p>
<p>So one morning, I found myself waiting at the cinema with a few others. This was recruitment at its most informal. No-one spoke to me and I didn’t know where I was going or what I was going there to do. A ropey-looking bus full of grim-faced old<strong> </strong>men smoking roll-ups pulled up and I got on, sat down and rolled a cigarette too. I was feeling slightly out of place as a seventeen-year-old, bespectacled, middle-class ex-public schoolboy.</p>
<p>We were a track-relaying gang working for Balfour Beatty sub-contracted to British Rail, consisting of Poles (by far the best workers), Irish and locals from Suffolk and Essex. I have never since met such tough men. The work consisted of wielding implements such as pickaxes, shovels, sledge-hammers, six-foot crowbars, scythes and large forks. Track that has been in situ for ten years or so cannot just be lifted out since the stones that the track is laid on (known to us affectionately as <em>slag</em>) set solid after a while so it all has to be dug out. Most people find digging the garden quite hard work. Multiply that by ten.</p>
<p>To begin the process of relaying track the gang would spread out over a section, three beds  to a man. A ‘bed’ was the area between the sleepers. If we wanted to be more precise we used the terms <em>four foot </em>and <em>six foot, </em>- the <em>four foot</em> being the area between the running rails and the <em>six foot</em> the area between pairs of tracks.<em> </em>(The term <em>four foot </em>comes from the standard railway gauge of four feet, eight and a half inches). To dig out your beds you had to stand on a sleeper, then raise your fork high above the slag and smash it down just next to the sleeper. It would take a few goes to get to any depth at all; if and when you did, you could lever the fork against the sleeper to remove (hopefully) a decent amount of slag which you’d then chuck to one side. If you missed the slag and hit the sleeper a huge, jarring shock would be transmitted up your arm. We sometimes used pickaxes to loosen the slag but most just relied on brute force and a fork. Once you had removed some slag you could then use a foot on your fork and your entire body weight to attack the slag from less of an angle. Once you had finished excavating your beds you could have a smoke for five minutes or so before moving on to the next section.</p>
<p>Every now and then, the arrival of a train would be heralded by a blast on a kind of tin bugle by a one-armed man who then shouted either ‘up road’ or ‘down road’ depending on the train’s direction of travel <em>(up</em> being towards London and <em>down</em> away from London)<em>.</em> We would stand by the side of the track until the train had passed.<em> </em>Once a fast train took the lid of our oversize tea-can with it which could well have resulted in an Odd-Job-style decapitation. Train toilets emptied straight onto the track at that time and we often admired the results or in some cases were sprayed. Other diversions included executing myxomatosis-infected rabbits with shovels and merciless piss-taking. Generally the Poles were the quietest, the Irish the most philosophical and the locals the most garrulous — most of their opening conversational gambits consisted of the words: ‘I tell you what…’</p>
<p>During the six months or so that I worked there, I saw new blokes start almost every day; some lasted an hour or so and most just one day. Absenteeism was commonplace and generally tolerated. Inactivity was not. I once made the mistake of sitting down for a breather. Luckily an old bloke called Fred advised me: ‘you can have a smoke but don’t sit down otherwise he’ll be on to you’. <em>He </em>being the foreman or <em>ganger. </em>All I remember about him is that he was Welsh and used to hold his dick with an unusual reverse grip when pissing by the side of the track. Funnily enough the sunken area to the side of the track was known as the <em>cess.</em></p>
<p>In addition to digging stuff out, we would also pack slag under sleepers to bring the track up to the right level – a process known as <em>tamping</em>. This involved jacking up the track and ramming the stones home with a shovel. When we were done, or if a train was coming, the jacks would be released, the only warning being a shout. You had to learn not to have your feet under a sleeper when this happened unless you wanted a couple of tons of steel and concrete dropping on your toes. Another process was <em>lining. </em>Twenty men with six-foot crowbars, ten to each rail, would dig the bars in and lever against the track to push it in whatever direction was required according to a man sighting down the rail from a distance. To synchronise the pulls there would be a rhythmic shout: <em>hey — hup hup hup</em>, the <em>hups</em> being when you pulled.</p>
<p>The <em>clacketty clack</em> rhythm of train wheels hitting the joints between sections of rail bolted together with plates has largely disappeared with the advent of long-welded rails. As in all engineering of this type, expansion is a factor that needs to be catered for and in this case we used a process known as <em>de-stressing. </em>It was pronounced <em>dis</em>tressing which gave the activity a certain poignancy. To de-stress a section of track (usually about a quarter of a mile long), we would unclip the rails from the sleepers, cut out a small piece (about nine inches long) and stretch the remaining rail with a hand-operated hydraulic gizmo before re-clipping. The clips were sprung <em>S</em>–shaped steel affairs which could be removed quite easily with a well-aimed blow from a sledge hammer. I say well-aimed because you needed to have your foot on top of the clip when hitting it to keep it from shooting off. Replacing them however was much more difficult. Being sprung they had to be hit very hard and in exactly the right place, otherwise a kilo of steel would go flying off usually into your shins or worse, into someone else’s. This job was always done at night of course which didn’t help. We had a variety of lights though including Tilley lamps (run on pressurised paraffin) and lengths of cable with bulbs every few feet — as seen in miniature on your Christmas tree.</p>
<p>Although there were machines to do all these tasks, they were generally only available for weekend engineering works when there was a deadline to meet. That often meant very long shifts starting at midnight on Saturday and going right through until the following afternoon. The weekday work was a picnic compared to the weekend as we could stop for rain and smokes and cups of tea were brought to the track in the huge white enamel can. Weekends we worked in <em>all</em> weathers and snatched breaks only if the work was going well.</p>
<p>Night-work was conducted with a sense of urgency in an eerie half-light. Mostly there was no conversation, just gangers shouting orders. Weird-looking machines with sirens that sounded like air-raid warnings would appear for tamping and lining and there were others that ran on the adjacent track with cranes that brought lengths of rail. If there was no adjacent track we would erect temporary rails supported by devices known as <em>pots </em>to allow a machine to deliver rails. In the absence of machinery, we did everything by hand. It took four men to carry a sleeper with devices known as <em>dogs</em> and many more were required to move rails — either with dogs or crowbars. One night we moved eighteen pairs of long rails from one side of a track to the other using crowbars. It took all night with much hey-hupping. There was another huge machine which had a kind of conveyor belt that excavated under the track and dumped the resulting mixture of earth and slag on the embankment. We would spend days moving this stuff with shovels to clear up the mess.</p>
<p>New slag was delivered in hoppers and we had to turn a kind of steering wheel to let the stuff out (hopefully in the right place to save too much shovelling later on) then jump off and run round to the next un-manned hopper. I once jumped off onto the adjacent track right in front of an oncoming train. A slow one, luckily. No sympathy to be had though — just a bollocking.</p>
<p>There were no toilets or washing facilities of any kind and the only safety equipment I had was a dirty orange vest. I enjoyed my sandwiches though — and the fags, and even the disgusting tea made with Carnation tinned milk.</p>
<p><strong> </strong></p>
<p><strong>Further reading</strong></p>
<p>Coleman, T. (1965)<em> The Railway Navvies: A History of the Men Who Built the Railways.</em> Hutchinson.</p>
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		<title>Toads, by Philip Larkin</title>
		<link>http://nowaytomakealiving.net/post/343</link>
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		<pubDate>Tue, 27 Oct 2009 12:31:04 +0000</pubDate>
		<dc:creator>Dawn Lyon</dc:creator>
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