The hotel inspector Dawn met judges standards in B&Bs, making a virtue of cleanliness and ‘good’ service. B&B owners, in turn, judge and regulate their customers. Chris Grayling, currently shadow home secretary, thinks christian B&B owners should be allowed to turn away guests they consider to be sinners. Markets don’t just reflect (notionally private) moralities;…
I was staying in a B&B last night and found myself having breakfast this morning with a Hotel Inspector. He didn’t quite have the style of Alex Polizzi, pictured above (of the current Channel Five Hotel Inspector series) but it was still the most interesting early morning conversation I’ve had this week. I’m not sure…
H&M, the Scandinavian fast fashion brand has just opened a store in the town I live in. It opened a few days after a fire killed 21 employees of a knitwear factory in Bangladesh which is subcontracted by H&M to make those cute stripy jumpers, and that really useful little black cardy.
Flight attendants are an extraordinarily popular subject of study (Hochschild, 1983; Taylor and Tyler, 2000; Williams, 2003). Research focuses on the emotional labour and body work involved, as Dawn highlighted recently. The customer here is a powerful, but shadowy figure, who extracts and deserves service, and whom the cabin crew must please. These academic concerns…
Life as a sociologist of work isn’t inevitably amusing, but Friday’s news that a group of French postal workers had taken La Poste to court for recompense for the labour involved in cleaning their uniforms made me smile. I did enjoy the challenge this court case makes to the idea that all labour that (re-)produces…
My Dad has a story about how he came to get a job. It was the mid-60s, and he was going to leave school with a miscellany of o-levels. The teacher called him in and said, “well Pettinger, what’s it to be”. “dunno sir” Mr Heckthorpe starts reading from the list of possible careers, starting at A. “Accountant?”
I got lost last weekend, ending up at Tollesbury Marina. I was thinking about Kat Riach’s piece on sound, as I walked around (it’s not that I’m a workaholic, but a deeply inculcated sociological imagination isn’t easily switched off; it’s a governance of the soul). There was no-one else around, but it was not quiet. They…
Richard Alcock in The Guardian writes today about the ever-increasing pay gap in the UK between rich and poor. I do like his idea that professional hater Melanie Phillips be nominated for a nice big pay cut to see the effect on her work motivation (though if Alcock’s economistic account of what drives people to…
What’s the fastest growing occupation in the UK, quiz-fiends? Well, the smart-Alecs amongst you will point out that with unemployment rising, there’s very little growth in any part of the labour market. But you will have slipped into the trap