Lynne Pettinger

Lynne Pet­tinger is Lec­turer in soci­ology at the Uni­ver­sity of Essex. She stud­ies musi­cians, customers of prostitutes, cus­tomer ser­vice work and green collar work.


March 16, 2010 The Damage of the Strike Lynne Pettinger

Flight attend­ants are an extraordin­ar­ily pop­u­lar sub­ject of study (Hoch­schild, 1983; Taylor and Tyler, 2000; Wil­li­ams, 2003). Research focuses on the emo­tional labour and body work involved, as Dawn high­lighted recently. The cus­tomer here is a power­ful, but shad­owy fig­ure, who extracts and deserves ser­vice, and whom the cabin crew must please. These aca­demic concerns…

March 8, 2010 The Postman’s Uniform Lynne Pettinger

Life as a soci­olo­gist of work isn’t inev­it­ably amus­ing, but Friday’s news that a group of French postal work­ers had taken La Poste to court for recom­pense for the labour involved in clean­ing their uni­forms made me smile. I did enjoy the chal­lenge this court case makes to the idea that all labour that (re-)produces…

March 4, 2010 Careers Advice Lynne Pettinger

My Dad has a story about how he came to get a job. It was the mid-60s, and he was going to leave school with a mis­cel­lany of o-levels. The teacher called him in and said,  “well Pet­tinger, what’s it to be”. “dunno sir” Mr Heck­thorpe starts read­ing from the list of pos­sible careers, start­ing at A. “Accountant?”

February 18, 2010 Noticing Work Spaces: Sound Without Vision Lynne Pettinger

I got lost last week­end, end­ing up at Tolles­bury Mar­ina. I was think­ing about Kat Riach’s piece on sound, as I walked around (it’s not that I’m a work­aholic, but a deeply incul­cated soci­olo­gical ima­gin­a­tion isn’t eas­ily switched off; it’s a gov­ernance of the soul). There was no-one else around, but it was not quiet. They…

January 8, 2010 Working Time and the Pay Gap Lynne Pettinger

Richard Alcock in The Guard­ian writes today about the ever-increasing pay gap in the UK between rich and poor. I do like his idea that pro­fes­sional hater Melanie Phil­lips be nom­in­ated for a nice big pay cut to see the effect on her work motiv­a­tion (though if Alcock’s eco­nom­istic account of what drives people to…

January 6, 2010 Mesrine: the career of a killer Lynne Pettinger

Dawn and I recently watched Mes­rine: Killer Instinct and Mes­rine: Pub­lic Enemy Num­ber 1, a semi-fictionalised account of the life of Jacques Mes­rine, France’s most fam­ous bank rob­ber. Apart from a brief period work­ing in an architect’s prac­tice, Mes­rine (played by Vin­cent Cas­sel) made a liv­ing from illegal activ­it­ies. A pro­fes­sional crim­inal has to do…

December 4, 2009 Care Lynne Pettinger

What’s the fast­est grow­ing occu­pa­tion in the UK, quiz-fiends? Well, the smart-Alecs amongst you will point out that with unem­ploy­ment rising, there’s very little growth in any part of the labour mar­ket. But you will have slipped into the trap 

November 20, 2009 Learning to Clean Teeth Lynne Pettinger

I toured the dental lab at the Uni­ver­sity of Essex’s Southend cam­pus, and this set of ‘prac­tice teeth’ caught my eye. Before stu­dents are allowed to touch a patient, they get a set of false teeth caked in fake plaque to hone their scrap­ing tech­nique on. I thought that the hard part would be deal­ing with…

November 13, 2009 The Virtuous Journalist Lynne Pettinger

Nik Rose’s con­cep­tu­al­isa­tion of the late mod­ern self as being com­pelled to engage in the act­ive gov­ernance of the soul has been pro­voc­at­ive for those who study inter­me­di­ary work. Inter­n­al­ising norms of self-exploitation, to work harder, longer, faster, to let work dom­in­ate ‘the social’ 

November 8, 2009 The Small Things That Matter: Walking Lynne Pettinger

I just wanted to notice the import­ance for work of some­thing as small and taken for gran­ted as walk­ing. I thought about it when I saw the ret­ro­spect­ive on Richard Long at Tate Bri­tain. Richard Long works through walk­ing. Early pieces include his walk in an ‘unspoiled’ meadow to cre­ate a line.