Lynne Pettinger is Lecturer in sociology at the University of Essex. She studies musicians, customers of prostitutes, customer service work and green collar work.
February 13, 2011 Motor City on Strike
The Detroit Symphony Orchestra (DSO) has been on strike for 19 weeks now. This is not Detroit’s first experience of conflict between capital and labour: after all, this is the city where Henry Ford learned how to control dissatisfaction and labour turnover, where Ford — like GM and Chrysler — have spent years managing layoffs…
February 7, 2011 Work at Height
Up the ladder, to unscrew the old satellite dish. Down the ladder, it’s tucked under his arm. Back up the ladder. You’ve got to be careful getting onto the roof, with that thing under your arm. The rest’ve already finished work, they carry on drinking.
January 27, 2011 Becoming a Ghost
Daniel Bell died this week. He was 91. He wrote (amongst other books) The coming of post-industrial society: a venture in social forecasting [1] (1973), where he foresaw a change to the social structure of the US, and comparable societies. Industrial production will matter less than service and knowledge industries; manufacturing and production work will decline…
January 17, 2011 Straight Lines
These days, when I travel from Bradford to Colchester, I change at Peterborough onto the slow National Express East Anglia service through Ely, Whittlesea, March, Stowmarket, Diss and Ipswich. It’s an alien landscape to me; no moorland, no dry stone walls, no curves, it has neither the softness nor the drama or the green of…
January 9, 2011 Army Men: discipline and escape
Newcastle He left school at 16. Left before he was thrown out, that’s how it felt. Out, and straight to the dole office. Twenty years earlier and he’d have gone up to the shipyards, with his Dad. Twenty years after and it’d be the call centres, where his sister is now. But it was 1992,…
December 2, 2010 Snow
Oh it’s snowing. Parents stay at home because the kids’ school is closed. Not even the 4x4 drivers can get up the hill to work; the buses have been cancelled, and it’d be a long walk in. And countless pounds are being lost as the workforce stays away (snow chaos costs £1.2bn a day). It’s…
November 10, 2010 A Hyper-Precarious Labour Market
In a state of hyper-precarity, work becomes chimeric; you must aspire to it, to find it, to love it, but it disappears in recession, and with public sector spending cuts and private sector retrenchment. You must be working, or you don’t count as a citizen. You’re lazy, workshy, a benefit scrounger. Such is the political…
October 22, 2010 More Small Encounters
Correction In Roma Centrale train station, there is a waitress who offers table service. Most customers buy from the bar; why not, it’s cheaper. People from all over the world pass through the station, and few of us understand the Italian service culture and its demarcation of space. We sit at a table, two British, two…
October 15, 2010 The Works
Melton, Suffolk, Saturday 9th October. It’s marked on o/s explorer map 197 (28/51) just as ‘works’, and I don’t know what this place used to make. The works are closed now [one], though I don’t think they’ve been closed for long. The chipboard is too new [two], the fences haven’t been broken down, there’s not…
September 24, 2010 The Mental/Manual Divide
Here is Stephen Trickett, carpenter, cutting a piece of mdf on a saw. Watch him concentrate. The saw moves. The wood moves. The body moves. But his head? His head, his eyes, they scarcely shift. Just once, he looks down. This reiterates the stupidity of a separation between mental and manual labour; he is concentrating on…