My GP writes notes straight onto the computer, and I’ve seen students try to keep up with lectures by typing on an ipad. In these days of cheap laser jet printing, where even the smallest of businesses can usually afford to type up their signs, and there are few spaces left for public displays of…
Search is the metaphor for the internet age (Stark, 2009). Google’s a verb, and you can access the world from your smartphone. And so who has any use for the fat, heavy paper directory, searchable only in the sense that entries are organised in alphabetical order? Well, someone still wants and needs it, and someone…
Of course not. Boredom, one of the ‘minor’ and ‘non-cathartic’ Ugly Feelings that fascinate Sianne Ngai (2005), is the lot of the service sector worker. Whether bored by the repetition of script — of which ‘have a nice day’ is the most clichéd, and ‘who’s next please?’ the most common — or bored by the…