customer service : No Way To Make A Living

February 8, 2012 Are Only Boring People Bored? Lynne Pettinger

Tags boredom, customer service, emotion, image of worker

Categories: Thoughts

January 2, 2012 Qualifications Versus Capabilities: Learning to Thread Lynne Pettinger

Tags body, craft, customer service, skill, training

Categories: Thoughts

December 13, 2011 The First 30 Seconds Hilda Jauregui

Tags body, customer service, routine, skill, tacit knowledge

Categories: Thoughts

November 8, 2011 Customer Service through Loyalty or Disaffection Dawn Lyon

Tags customer service

Categories: Thoughts

July 27, 2011 Pay As You Earn Lynne Pettinger

Tags autobiography, customer service, media, objects and materials

Categories: Thoughts

May 18, 2011 There and Back Again Lynne Pettinger

Tags boredom, customer service, photography, routine, transport

Categories: Thoughts

January 27, 2011 Becoming a Ghost Lynne Pettinger

Tags body, customer service, emotional labour, industrial society, media, post-industrial society, work identity

Categories: Thoughts

January 3, 2011 Working in the Family Tradition Dawn Lyon

Tags consumption, customer service, objects and materials, time, work identity

Categories: Stories, Thoughts

October 22, 2010 More Small Encounters Lynne Pettinger

Tags customer service, ethnography

Categories: Thoughts

October 9, 2010 Making Work Dawn Lyon

Tags children's work, customer service, informal economy, unemployment

Categories: Thoughts

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